What does the Yogurtland Company do? This is an American international franchise chain of frozen yogurt restaurants headquartered in Irvine, California, United States.
Below are the top 20 interview questions and answers that you could be asked when attending a Yogurtland interview. Also, there are sample answers that will guide you on how you are supposed to answer the questions.
1. Why Are You Interested In Working For Yogurtland And Not Any Other Yogurt Company?
Your interviewer wants you to tell them why you would choose to work for them and not any other company. Talk about your main interest in their company.
“First and foremost, I must say that I have loved this company’s yogurt since it was started in 2006. The taste of your yogurt is just an amazing one. I am interested in working for your company since I want to be part of this team that is producing and designing these tasty yogurts. Again, I am still young and energetic, I still have room to learn and improve my skills in this field as well. I would like to learn more from you. Lastly, I believe that I have all the qualifications to work in your company. I have worked in other companies and I believe that I have the right experience to work in Yogurtland.”
2. Why Did You Leave Your Previous Role?
The interviewer wants to know why you quit your previous role. Be sincere and tell your interviewer why you left your previous role.
“The reason why I left my previous workplace it’s because it closed down due to the world Pandemic which has affected a lot of businesses across the world. Especially in this field, businesses have been closed down to curb the spread of the deadly virus. I hope that I will get a chance to continue working for you.”
3. What Qualities Do You Think Fits A Yogurtland Staff Employee?
The interviewer wants you to tell them what attitudes and focuses should a Yogurtland employee have.
Click Here to download 3000+ Project Management Documents: Complete Library of Project Management Templates, Processes, Plans, Checklists, Forms, Tools, Presentation Slides and Infographics. Suitable For All Industries.
“Of course, Yogurtland Company is one of the leading manufacturers of tasty yogurt and their employees are the ones that are doing it. Of course, there must be teamwork to make a tasty final product. This means that the employees are team players. Again having room to learn from others and pull together ideas is very crucial while working for Yogurtland. This company is capable of innovating and implementing new ideas day by day to make sure there is a variety of yogurts to meet customers’ needs. The employees must be ready to learn that and cope up with the advanced and new ideas that are put in place to improve the yogurt. Lastly, a Yogurtland employee should be focused on helping the company achieve its mission and vision as well.”
4. Tell Us About Your Experience Working In A Closely Related Field
The interviewer wants you to talk about your previous work experiences. Talk about where you have worked and for how long.
“After completing my university degree in hospitality, I was employed in a milk production company. Here I interacted with a lot of seniors from whom I learned a lot. I was able to gain experience in this field. Again, the company was producing yogurts as well. It was all about making sure that the milk and yogurts produced were of the right quality. I worked for this company for five years and my contract expired. Having gained five years of experience is all that this role needs. Especially in the yogurt sector, a highly experienced candidate fits best. I believe that I will give the company my best towards reaching its goals. Having gained a lot of experience in a very closely related field, I hope that you will consider my experience as an added advantage to me.”
5. What Is Your Biggest Strength
The interviewer wants to know what it is that you think that you are best in. Talk about any quality that you think it’s relevant to this role.
“As far as my biggest strength is concerned, I would prefer saying that working as a team is my biggest strength. I always prefer working with hardworking people and having one major goal to attain a certain goal. This makes me feel that there are people backing me up towards the success of the company I am working for. I always work best in teams.”
6. What Is The Biggest Challenge That You Foresee In This Role
The interviewer asks this question to see whether you can research and predict future challenges. Talk about a big challenge that you think might affect this field negatively.
“One thing that is very crucial with this company is that it needs to be very careful from the start of making their products till the last phase. If there is a mess at the start, it will mess the whole procedure. The company should make sure that the employees are adding the right amount of ingredients to make yogurts and ice creams. Flavors should be tasty too. If the company does not invest in making sure that the products are of great standards, it may incur extra expenses when these errors occur.”
7. How Do You Stay Motivated In Your Work?
The interviewer wants to know what your daily motivation is. Consider talking about achievements and meeting your expectations as your motivation.
“Helping my company achieve its goals is all that motivates me. Every time I get to work, I have to remember that I am working towards a certain goal and so I should get motivated to work towards it. Nothing motivates me more than meeting my company client’s expectations. Whenever I see businesses increasing their profitability due to the strategies that I have put in place, I always feel that I am doing a great job that is helping my company grow. This always makes me feel that I want to do it again and again.”
8. Describe A Time When You Failed In This Role And The Lessons You Learned.
The interviewer knows that you must have made a mistake at some point and led to poor performance. Talk about a time when you made a mistake in your role and the lesson you learned from it.
“As we all know, mistakes are there to be made. And we learn from our mistakes. As we all know, yogurt is 98% water. In my previous role, our water supplier would supply us with hard water. As we all know, hard water is a big no for this kind of yogurts and ice creams. Moreover, it could even discolor the machines and make them have stains that are not recommended to use when they are discolored. It would even wear out the machines and equipment easily. I learned that it is very important to test your water when using it for yogurt and ice creams.”
9. Why Do You Feel You Are Most Suitable For This Role?
The interviewer is asking why you feel that they should choose you over the other candidates. Talk about the unique qualities, experience, and achievements that you have.
“It is my understanding that this role needs a well-experienced individual who knows what they are doing and what they are supposed to at a certain time. Having worked at a busy business with a lot of focus on meeting their goals and objectives, I think I am the candidate you are looking for. In addition, the strategies that I have learned from my previous role will help in offering the best services to your company. Since I already know what is expected of me, a few pieces of training will be required. I hope that you will consider the experience that I have received.”
10. Tell Us About What You Know About Yogurtland And The Founders.
Your interviewer wants to know your knowledge about the company you want to work for. Tell them a brief background history of the Yogurtland Company.
“Yogurtland is an American international franchise chain of frozen yogurt restaurants. Its headquarters are in Irvine, California, United States. Yogurtland provides self-serve soft-serve frozen yogurt with active cultures. Yogurtland has stores in twenty states in the United States and also several other countries. It was founded in February 2006 by Phillip Chang, who is also the chain’s CEO and president. The first Yogurtland location was in Fullerton, California. In December 2014, there were over 300 locations in the United States, Venezuela, Australia, Guam, United Arab Emirates, and Thailand.”
11. How Would You Deal With A Complaint From A Customer?
The interviewer wants to know how you would help the company solve complaints raised by customers. Tell them how you would attend to the complaint professionally.
“Whenever there is a complaint from a customer, I would be very careful while handling it. This is the procedure I would use;
· Stay Calm. It might be extremely difficult to do, you must stay calm when handling a customer complaint.
· Listen. Frequently, if a customer comes to you with a problem, it means that they want to be heard.
· Be Kind.
· Acknowledge the Issue.
· Apologize and Thank Them.
· Ask Questions.
· Make It Speedy.
· Document Their Responses.
· Follow up.”
12. How Is Your Availability?
The interviewer wants to know how you will prioritize your work above everything else but not missing classes. Talk about how available you are.
“Since I have completed my university studies, my availability rate is 100%. When I get this job, I will have no excuse for not attending other than emergencies that cannot be avoided. I believe that I will spend most of my time in my workplace doing all I can to maximize the profitability of my employer. I believe that I will be present 100%.”
13. Do You Have Any Reliable Transport To And From Work?
The interviewer wants to know how reliable your transport is. Of course, they would want you to use a mode of transport that will get you to work in time.
“I must say that I am a sporty person. That’s why I have a sporty motorbike that is very convenient even in times of traffic jams. This is a very reliable mode of transport that I will be using to get to work and home as well. I will have no reason to arrive at work late. Actually, I bought this motorbike when I was working in my previous company where I have never gone to work late. ”
14. How Would You Define Yogurt And Ice Cream?
The interviewer wants you to define yogurt and ice cream. Give a clear definition of both terms.
“A yogurt is a milk product obtained by fermentation of milk specific microorganisms, which shall be viable, active, and abundant in the product. Ice cream is a sweetened frozen food typically eaten as a snack or dessert. It may be made from dairy milk or cream and is flavored with a sweetener, either sugar or an alternative, and spice, such as cocoa or vanilla, or with fruit such as strawberries or peaches”
15. Give Us Five Types Of Yogurts That You Know Of?
The interviewer wants to know whether you are aware of the different types of yogurts. Mention and explain five of them.
“These are the advantages of using electric yogurt.
- Traditional unstrained yogurt – This kind of yogurt tends to be thinner than yogurts like Greek or Australian because it hasn’t been strained and thus has more liquid content
- Greek Yogurt – Compared to unstrained yogurt, Greek yogurt has twice the protein, less sugar, and fewer carbs than regular cow’s milk yogurt.
- Goat milk yogurt – This has a smoother, richer, and creamier texture than cow milk yogurt but a taste that can turn some people away, similar to goat cheese.
- Sheep milk yogurt – Sheep’s milk yogurt is the go-to if you’re looking for a similar taste and texture to cow’s milk yogurt but don’t usually react well to it. This is an excellent source of B vitamins, calcium, and riboflavin.
- Soy yogurt – Soy yogurt starts with a soy milk base made from soybeans and combined with live cultures to thicken it up
16. Give Us Six Yogurt Flavors That You Know Of.
The interviewer wants to know whether you know about yogurt flavors that exist. Mention six of them.
“The different types of yogurt flavors are;
· Strawberry blend yogurt
· Vanilla yogurt
17. What Are The Top Five Ice Cream Flavors That Yogurtland Companies Make?
The interviewer wants to know whether you are aware of the different types of ice creams that Yogurtland companies make. Give the main types.
“Yogurtland’s produce of ice cream includes five delicious scratch-made ice cream flavors that are;
· Rich Chocolate Ice Cream
· Creamy Vanilla Ice Cream
· Chocolate Malt Ball Ice Cream Made With Whoppers
· Butter Pecan Light Ice Cream
· Cookies and Crème Ice Cream.”
18. What Is The Yogurtland Mission Statement?
The interviewer wants to know whether you have done research about the company and known about its mission statement.
“The Yogurtland mission statement is ‘real ingredients make great flavors.’ I will be delighted to work towards this mission statement.”
19. What Is The Main Difference Between Yogurt And Ice Cream?
The interviewer wants you to tell them the difference between yogurt and ice cream. Talk about the main difference.
“The main difference between the two products is that frozen yogurt is made with milk and not cream and ice cream is made of cream.
20. What Are The Top Four Ways Would You Contribute To Yogurtland Culture?
The interviewer is asking you how you will be beneficial to them if they give you a job. Talk about how you would help to improve the Yogurtland culture.
“I would contribute in improving the Yogurtland culture by;
· Creating a conducive environment to work in
· Creating better ways to interact with guests and customers
· Offering great and effective customer support
· Giving motivations and cleanliness.”
Yogurtland Company is one of the companies that are providing job opportunities across the world. I am sure you want to be an employee of Yogurtland Company. All you have to do is answer the questions with confidence and show them that you are determined in helping them achieve their goals. All the best.