{"id":3268,"date":"2020-12-20T15:20:03","date_gmt":"2020-12-20T07:20:03","guid":{"rendered":"https:\/\/www.projectpractical.com\/?p=3268"},"modified":"2023-02-11T22:39:49","modified_gmt":"2023-02-11T14:39:49","slug":"top-20-hostess-interview-questions-and-answers","status":"publish","type":"post","link":"https:\/\/www.projectpractical.com\/top-20-hostess-interview-questions-and-answers\/","title":{"rendered":"Top 20 Hostess Interview Questions and Answers in 2024"},"content":{"rendered":"\n

Preparation for an interview is crucial, and the more prepared you are, the higher the chances of being selected as the best candidate for the job. This article explores the top 20 hostess interview questions that are commonly asked alongside their answers.<\/p>\n\n\n\n

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1. Tell Me About Yourself<\/strong><\/h2>\n\n\n\n

The interviewer wants to hear a summary of your education attainment, experience, and qualities.<\/p>\n\n\n\n

Tip #1: Talk about your experience, interests, and hobbies<\/p>\n\n\n\n

Tip #2: Demonstrate utmost confidence<\/p>\n\n\n\n

Sample Answer<\/p>\n\n\n\n

I hold a bachelor\u2019s degree in Airlines, Tourism, and Hospitality. I have worked as a hostess for more than five years. I have relevant knowledge about the hostess position. I have good communication skills<\/a> and ensure good customer care and satisfaction. Thus, I will execute this role expertly and correctly.<\/p>\n\n\n\n

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2. Why Do You Wish to Work as a Hostess in This Company?<\/strong><\/h2>\n\n\n\n

The employer wants to know what motivates you to be a hostess.<\/p>\n\n\n\n

Tip #1: Assure the interviewer that you have experience in the field and would wish to learn more<\/p>\n\n\n\n

Tip #2: Highlight what inspires you to work as a hostess<\/p>\n\n\n\n

Sample Answer<\/strong><\/p>\n\n\n\n

I have researched this company, and the reviews from employees and clients are positive.  Your company is also loyal to customers and treats employees very well. The positive reviews have inspired me to work here; I will gain more company skills and positively influence the organization.<\/p>\n\n\n\n

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3. Briefly Discuss Your Experience in the Field of Hostess<\/strong><\/h2>\n\n\n\n

The employer wants to know the skills you have acquired in the hostess career<\/p>\n\n\n\n

Tip #1: Discuss the duties you performed as a hostess<\/p>\n\n\n\n

Tip #2: Showcase that you have all the significant experience as a hostess<\/p>\n\n\n\n

Sample Answer<\/strong><\/p>\n\n\n\n

I started my hostess career four years ago. Over this period, I have performed my role excellently. So far I have worked with two companies and I have delivered amazing results in both workplaces. Thus, I will use the expertise I have acquired to offer the best customer service to your clients.<\/p>\n\n\n\n

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4. What are Your Strengths?<\/strong><\/h2>\n\n\n\n

The interviewer wants to know your great qualities.<\/p>\n\n\n\n

Tip #1: Highlight what you are good at in the hostess field<\/p>\n\n\n\n

Tip #2: Be eloquent and confident<\/p>\n\n\n\n

Sample Answer<\/strong><\/p>\n\n\n\n

I love socializing with people, and thus I always welcome customers in a friendly and hospitable manner. I am compassionate and understand the customers when they get annoyed due to some delays; I am ever humble and apologize for the delays calmly and convince the customer not to get annoyed. I possess excellent communication skills and am always confident while handling customers.<\/p>\n\n\n\n

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5. Describe Three Qualities You Possess<\/strong><\/h2>\n\n\n\n

The employer wants to test the outstanding qualities you posses<\/p>\n\n\n\n

Tip #1: Mention three rates that will apply in this role<\/p>\n\n\n\n

Tip #2: Highlight how you will be a fantastic addition to the team<\/p>\n\n\n\n

Sample Answer<\/strong><\/p>\n\n\n\n

I am an outgoing person and am always ready to take up any task as long as it adds value to the company. I am organized in my work area and ensure everything is okay, not to disagree with customers. Lastly, I am always patient with everyone in my workplace; hence I can tolerate the harsh words customers use.<\/p>\n\n\n\n

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6. Why is it Significant to Smile at Your Guests?<\/strong><\/h2>\n\n\n\n

The interviewer wants to know the importance of being joyful with the customers.<\/p>\n\n\n\n

Tip #1: Highlight the value smile adds to the company while welcoming customers<\/p>\n\n\n\n

Tip #2: Assure the employer that you are friendly and good at receiving guests<\/p>\n\n\n\n

Sample Answer<\/strong><\/p>\n\n\n\n

Good customer service should be consistent. Smiling at every customer gives the company a good reputation. As the hostess, I am the first person guests interact with; thus, I treat them generously and create a friendly environment for them by smiling and socializing with them, which creates a good impression.<\/p>\n\n\n\n

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7. What Skills are Mandatory for This Position?<\/strong><\/h2>\n\n\n\n

The interviewer wants to know the vital skills a hostess should posses<\/p>\n\n\n\n

Tip #1: Talk of the skills which will help you to accomplish each responsibility<\/p>\n\n\n\n

Tip #2: Show that you are experienced and have excellent skills<\/p>\n\n\n\n

Sample Answer<\/strong><\/p>\n\n\n\n

Essential skills for this position include; good communication and listening skills to take customer’s orders and communicate with them effectively so that you all agree. A hostess should be organized and plan her duties so as not to mess up while working. Additionally, a hostess should have the ability to multitask in a situation where the orders are so many.<\/p>\n\n\n\n

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8. How Do You Deal With an Angry Customer?<\/strong><\/h2>\n\n\n\n

The interviewer wants to know your ability to deal with an annoyed customer.<\/p>\n\n\n\n

Tip #1:  Show that you are excellent at handling customers<\/p>\n\n\n\n

Tip #2: Demonstrate how you will take the customer and be able to calm him down<\/p>\n\n\n\n

Sample answer<\/strong><\/p>\n\n\n\n

I remain calm and listen to what has annoyed the customer. I then demonstrate care to the customer, show empathy, apologize for the inconvenience, and promise him\/her the issue won’t occur again. I then appropriately resolve the issue to satisfy the customer.<\/p>\n\n\n\n

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9. How Do You Manage Your Work in a Typical Day?<\/strong><\/h2>\n\n\n\n

The interviewer intends to know how you manage regular daily routine at the workplace<\/p>\n\n\n\n

Tip #1: Highlight the activities you engage in at the workplace<\/p>\n\n\n\n

Tip #2: Demonstrate how responsible you are with your duties<\/p>\n\n\n\n

Sample Answer<\/strong><\/p>\n\n\n\n

I always keep myself busy during work time. I welcome and greet guests, escort them to their room or table, present the menu, and answer their questions in a polite and understanding manner. I always go round checking to see all the customers are served and are satisfied with services.<\/p>\n\n\n\n

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[VIDEO] Top 20 Hostess\u00a0Interview Questions with Sample Answers:\u00a0\u25ba\u00a0Subscribe for more useful videos<\/a><\/strong><\/p>\n\n\n\n

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