Virgin Atlantic, one of the renowned partners of JetBlue, is a global airline network. They have surpassed several heights of success as they fly across the globe with several crew members and passengers from different routes. It was significant to note because of their success from initially having only flights fixed on a single route. So, it is considered a huge success. However, what hasn’t changed is the homiest feeling of love that the Virgin Atlantic crew offers to the passengers and their partners. It makes this place a perfect place to learn and earn and a comfortable airline to fly across the globe.
Considering this, Virgin Atlantic hires personnel that aids them in growing further and making a strong family. So, the hiring process is a little challenging and lengthy. Despite this, they welcome the new members wholeheartedly, creating an all-natural and friendly environment for the individual.
Virgin Atlantic offers several employment roles like Pilots, Future Flyers, Customer Service Providers, Engineering opportunities, and jobs in the Head office. Every position calls for an enthusiastic and hardworking candidate besides specific qualifications. Virgin Atlantic generally looks for the qualities like compassion, passion, ethics, reliability, and security.
The coming Virgin Atlantic Recruitment journey is divided into different phases. You will first submit your application with a CV and a strong cover letter. Once it gets approved, you advance to the next stage, the assessment interview. Reaching here is itself an achievement. So be proud of yourself; it is your first victory. The interview varies accordingly to the applied posts.
However, to help you prepare for the interview beforehand, we have gathered the top 25 Interview questions, including general and organizational-based questions. The questions also have sample answers, aiming to give you a broad idea about constructing your responses as you appear for the Virgin Atlantic interview.
1. Tell Us Anything Interesting About You.
My most recent job as a flight crew was the first time I had ever been outside of my hometown. Growing up, I had 10 brothers and sisters, so our family found it challenging to travel. Obviously, this is what led me to select a job that requires travel. My ambition to work as a flight attendant at Virgin Atlantic will soon come true. I put a lot of effort into earning this chance. I’ll do all that is in my power to land this position and use my knowledge and skills to shine.
2. What Do You Aim To Offer The Organization In General?
Creativity was a big part of my prior employment, including methods for better cooperation. I developed plans at my previous employer to enhance communication and collaboration among participants in team initiatives. I can contribute ideas from my former employer and my enthusiasm for innovation to your company.
3. Tell Us What Qualities Make An Individual Succeed As A Flight Attendant
An excellent flight attendant possesses a variety of traits. Passenger service, teamwork, and professionalism are the top three. Making ensure the passenger has a positive experience is our utmost responsibility. On a flight, a crew of at least two people requires for every task. Moreover, we speak for the airline and want passengers to know they are in the finest possible hands. I could add flexibility, mental and physical stamina, work ethic, multitasking, judgment, and kindness to that list.
4. How Do You Handle Multiple Tasks Simultaneously? How Do You Set Priorities?
I prioritize my tasks according to corporate goals and what requires of me as a flight attendant. I structure my workload to match my top aims, which include keeping in touch with clients and sharing team updates. My key organizational responsibilities, such as drafting the topic summaries for our monthly team sessions, come after my urgent tasks. I can still accommodate any changes in priorities when I prioritize my job in this way and keep a good balance between my work and personal life.
5. What Are Your Future Goals In This Career?
I aspire to work as a flight attendant enthusiastically and to treat every customer with the utmost respect as I share my extensive service background. While working as a flight attendant, I want to travel and meet as many other cultures and people as possible. I also want to acquire new skills. To improve my personality and abilities as a flight attendant, I would like to develop my profession to be more successful and well-trained. Future achievements will allow me to work in first-class service. Therefore, I want to share it with potential employers, the airline, and customers.
6. What Do You Know About Virgin Atlantic?
From its primary base in London-Heathrow and its subsidiary hub at Manchester, Virgin Atlantic operates to locations in North America, the Caribbean, Africa, the Middle East, and Asia using a mixed fleet of Airbus and Boeing wide-body aircraft. Seasonal service is run by Virgin airline out of Edinburgh.
7. What Are The Things That Are The Main Hindrances In Your Career Development?
Getting used to the new workflow and developing a strategy to tackle the passengers will be one of my biggest challenges. My strategy for dealing with the passengers would be to get as much information as possible. Before I give the customer the report, I will also ask a colleague to examine it.
8. What Strengths Help You To Overcome These Weaknesses?
The time I worked as an HR representative helped me develop strong interpersonal skills. I was in charge of leading seminars for staff members that provided knowledge and mediating any conflicts that arose at work.
9. What Aspect Of Virgin Atlantic Made You Apply Here For A Job?
It’s always been unique how Virgin Atlantic is. They were the first airline to offer a premium economy seat and serve ice cream in the air. It is the mission that Richard Branson established. Plus, it is still being carried out today through innovations. Even today, it is appreciated through customized consumer experiences.
10. All Workers And Crew Members Of Virgin Atlantic Wear Uniforms. What Is Your Opinion On It?
Regardless of the red skirt suit or burgundy pants’ initial male or female designs, Virgin Atlantic’s crew, pilots, and ground workers can now wear whichever of the airline’s uniforms they feel most comfortable with while working. According to the airline’s newly stated gender identity policy, employees are free to wear any Vivienne Westwood-designed ensembles to work, regardless of gender, gender identity, or gender expression.
11. Virgin Atlantic Is Very Cautious About The Security Of Its Passengers And Colleagues. How Far Can You Go To Ensure Safety?
Virgin Atlantic has made significant progress toward safeguarding its survival by declaring plans for a viable, private-only recapitalization of the airline in response to the terrible effects of the COVID-19 epidemic. Virgin Atlantic has begun implementing its restructuring plan, which, if approved, will allow them to continue operations. We, as flight attendants, never enter the plane without checking the air tickets. We also take care of the personal safety of every passenger.
12. This Career Brings Several Challenges With It. List Any Challenging Instance That You Have Faced During Your Employment Years.
In my most recent position, a former co-worker abruptly quit her employment. She was the team leader for a significant new project at the moment. My boss asked me to take over when she departed. I had prior leadership experience, even though I had never carried out her job responsibilities before. I moved the project along, inspired the rest of the team, and finished my and her tasks using my leadership and problem-solving abilities. We were successful in completing this assignment on time.
13. If You Get An Option To Begin Your Career From Scratch? What Will You Do?
I would want to be a flight attendant if I had the chance to start my career from the beginning since it is what I have always wanted to do. However, I will enroll in classes from one of the top universities relating to my field of work. Moreover, I will also choose the world’s best professors who can teach me professionally and also, who can make me ready for my job.
14. What Are Your Salary Expectations From Virgin Atlantic?
Owing to my present offered a salary of 75k$ annually and chances to even receive a bonus, I expect a salary of at least 75,000 to 80,000 dollars to keep the balance maintained. I want to keep my salary level similar or increase it a bit if possible due to the rising inflation. Although my previous job posts were in small companies, they weren’t paying a market-competitive salary. Yet, Virgin Atlantic is a big name, so I expect something from them.
15. Bossing Or Coordinating, Which Working Environment Do You Prefer?
I generally prefer a working environment where people coordinately work and grow together. It allows everyone to learn new things and resolve problems in collaboration. It also saves time, as several minds working on one issue are better than one struggling for hours. Moreover, I believe people perform better when they have the support of their colleagues. Managers or seniors bossing around don’t portray a good picture.
16. Are You Familiar With Any Language Other Than Your Native Language?
Yes, besides my native language, I am fluent in French, German, and Chinese languages. I try to improve my language further by reading different articles and books about these languages. I believe that fluency in different languages has helped me to communicate with people belonging to various cultures and speaking distinct languages. I am also taking language classes in Persian owing to my interest in South Asian Poetry.
17. Highlight An Incident Where You Felt Like You Failed In Your Chosen Position.
At the very beginning of my career as a flight attendant, one of the customers ordered me to serve him a specific drink. To my bad, I gave him the wrong drink. Although he didn’t say anything and was pretty comfortable, it made me feel like probably this position wasn’t for me. I tried to be more attentive and careful to double-check after this incident. Since then, I double-check the order and what I am serving to the passengers.
18. As A Flight Attendant, You Meet With People Belonging To Diverse Regions And Attitudes. How Do You Deal With This Diversity Conflict?
Flying to different destinations calls for interacting and communicating with various people. Here, knowing distinct languages has helped me understand people of different regions and cultures. Plus, my interest in learning more about varying cultures aids me in maintaining friendly interaction with strangers irrespective of their language, culture, and region. However, language still becomes a barrier. So, when it strikes me, I try to communicate in the common language or hire a translator to ensure effective communication.
19. Have You Ever Resolve A Disagreement Between The Customers On Board?
Yes, I have faced this challenge several times in my career. Once two passengers got into an argument about the seating, and upon inquiry, they told me they didn’t want to sit together. So, I checked their reserved seat numbers and changed the seat of one of them to resolve the dispute. Luckily, the situation got balanced, and things were peacefully resolved.
20. Do You Have Any Predetermined Or Preferred Destinations To Travel?
Although everyone has their preferred destinations when it comes to travel, I believe a flight attendant should be comfortable going anywhere an assigned flight is destined to take. It is one of the perks of this career, and I have been to different places and felt blessed to be just in the air and enjoy the serenity it brings. So, I am comfortably fine to go anywhere my position takes me.
21. Have You Ever Faced An Unexpected Challenge, Concerning It Is A Free Gift In An Airline Industry?
Undeniably, unexpected challenges are a gift when one joins the airline industry. The hardest challenge for me was when I unexpectedly got fired during the previous recession. I had to change to a new economy and look carefully for new possibilities and talents. I was able to make enough money to stay out of debt, and I take pride in my capacity for adaptability when called upon.
22. What Do You Aim To Learn When Working At Virgin Atlantic?
There are numerous benefits to working for this fantastic organization, like staff travel discounts, a strong culture of teamwork, training opportunities, and career advancement. However, the pay might be higher given the amount of work you perform.
23. Trustworthiness, Regular And Timely Presence Are At The Center Of Virgin Atlantic. Can You Religiously Comply With It?
My parents instilled in me the importance of working hard and being punctual. Throughout my career, I have remembered that lesson. I know how important it is to set a good example for others, and I emphasize this when training new employees.
24. As A Flight Attendant, You Can Also Be Asked To Work Overtime. How Will You Accommodate It In Your Schedule?
I had an erratic schedule that frequently needed me to be on call at my most recent work with the Airline. I spent a lot of weekends and vacations at work. I am aware that this schedule is a necessary component of the life of a flight attendant. I will gladly accept any available shifts.
25. Have You Received CPR Or Other Airline Emergency Training?
Yes, I have finished the training course offered by their firm. I study emergency protocols, first aid, and flying regulations and responsibilities during training sessions. Additionally, I have received knowledge about customer service, customs laws, and flying protocols. Trainees from smaller airlines are sent to a major airline’s training facility.
Virgin Atlantic offers various employment roles, as we have mentioned before, to individuals starting or building their careers. Plus, each position calls for specific educational qualifications, working experience, and qualities. Yet, Virgin Atlantic prefer passionate, determined, compassionate, and proactive candidates who can go above and beyond for their passenger’s comfort and security on-air and lead the company to success. The top 25 questions with sample answers discussed above will help you to prepare for the most common questions you expect to answer. We hope it will give you an idea or a go-ahead to appear for the interview confidently. Besides, Virgin Atlantic also calls the selected candidates for special training and other skills special programs to aid the new workers in learning more about their work and field. In short, you can expect to give a behavioral interview, group discussion, role-plays, ability tests, presentation, and a video interview. Adding more to it, the candidates have to prepare themselves for background checks, screening, and credit checks before applying. Virgin Atlantic is very serious about it. Plus, it is a plus point for both the hirers and candidates to eliminate the ones that are not appropriate or reliable for the post timely. It will also increase the chances of your selection if you are confident about your background and other details.