Storekeepers, also known as store managers, are charged with taking inventory and managing store layout. They also supervise staff and keep sales records depending on the arrangement of the business.
It would help if you took note of certain key areas when attending a storekeeping position interview or interviewing applicants. These 20 questions will help you prepare adequately for a storekeeping interview.
1. Why Are You Interested In This Role?
The interviewer wants to know the motive behind your application and whether you understand what storekeeping is about.
Tip #1: Relate your professional skills to the job
Tip #2: You can talk about anything that irked you interest provided that it is related to the job
I am interested in this role because my skills can help me solve some of the issues that your company may be facing. It will also offer me a chance to learn more and improve my skills, which the company will benefit from, I have always wanted to work in a competitive environment, and this is just the perfect chance.
2. What Are The Roles Of A Storekeeper?
Do you understand your roles as a storekeeper? That is what the interviewer wants to know.
Tip #1: Clearly and precisely outline the roles of a storekeeper.
Tip #2: You can talk about some of the things that you used to do during your last job
A storekeeper maintains records, receipts, and business withdrawals. He/ she is in charge of managing the inventory and reporting when stock is low. The storekeeper also receives materials and report damages.
3. What Are The Qualities That A Storekeeper Should Possess To Be Effective?
The interviewer is trying to determine whether you are aware of some of the qualities you should have.
Tip #1: Outline the necessary qualities that a storekeeper should have
Tip #2: Keep it short
A storekeeper should be an excellent communicator, both verbally and non-verbally. He/she should be physically strong due to the nature of the job and should be familiar with standard concepts and all workplace practices.
4. What Major Challenge Did You Face During Your Last Role? How Did You Manage?
The interviewer wants to know what you consider difficult and how you can solve such situations.
Tip #1: Choose a problematic work situation
Tip #2: Explain it in a few sentences
I had a workforce that was divided. Most of the employees had conflicts that hampered workflow. I kept solving disputes now and again. At last, I decided to organize a reconciliation and forgiveness session, which solved the situation.
5. Describe Your Daily Routine As A Storekeeper
Explain to the interviewer how your day typically looks like. He/ she is trying to determine if you know what will be expected of you.
Tip #1: Restrict yourself to work-related occurrences
Tip #2: Make sure that you correctly capture the typical day of a storekeeper.
My daily routine as a storekeeper is made up of several activities. I open the store, schedule the work to ensure that it flows smoothly throughout the day, maintain all processes, and see that all policies are complied with. I also resolve any conflict within the staff and customers and ensure that no damage happens to the store. I am also charged with closing the store at the end of the day.
6. Describe Briefly About Your Storekeeping Experience
Here you should talk about your career and the path it has taken ever since your first job.
Tip #1: Make sure that you cover everywhere you have worked at.
Tip #2: Only mention experiences that have shaped your career.
My first experience was at Matts and Donald’s, where I was a junior storekeeper charged with only taking inventory stock. I worked for five years and rose to become a senior storekeeper before joining Craig and Matty, where I am currently. I have also interned with big companies such as Davis and Shurtleff, which has added to my career.
7. What Kind Of Strategies And Mindset Is Required For This Role?
The interviewer wants to know whether you have a working plan and the right mindset for the job.
Tip #1: Talk about a strategy that has always worked for you.
Tip #2: Ensure that you capture the right mindset that a storekeeper need
This role is hugely dependent on employee performance. Motivated employees are always performers. Therefore, creating or increasing reward programs for employees is a worthy course that will get everyone at their best. A storekeeper needs to be focused on the results.
8. What Is The Biggest Challenge That You Foresee With This Job?
The interviewer wants to know if there is an issue that may prove difficult once you get the job.
Tip #1; Think widely. Look at other factors other than the workplace.
Tip #2: Be honest. Provide a solution, if any.
This is a fantastic job, and I’d be glad if I get a chance to work with you. However, working overtime may be quite a challenge owing to my commuting arrangements. However, I can always reschedule and come up with a conducive arrangement.
9. How Do You Stay Motivated At Work?
The interviewer is just trying to know what keeps you focused.
Tip #1: Mention something that touches you on a personal level.
Tip #2: You can talk about something that affects you personally or those people around you.
I am result-oriented, and therefore, never stop until I have met my targets or achieved the results that I wanted. I also love seeing the other employees happy. This gives me a push to always do better. I love breaking my limits and giving my best, a trait that always pushes me to the fullest.
10. Describe A Time You Failed In This Role And The Lesson You Learned.
The interviewer wants to know how your experiences have bettered your career.
Tip #1: Share a factual situation without shame
Tip #2: Put more stress on the lesson learned
I once failed to appreciate the employees and instead put too much pressure on them, which did not age well. I learned that employees need to be motivated and recognized. Ever since I have always made it my responsibility to let them know how much they are appreciated.
11. How Would You Handle An Angry Customer?
The interviewer is merely testing your customer management skills, which is crucial for such a position.
Tip #1: Portray customer management skills
Tip #2: Ensure that your answer is factual
The first way of dealing with an angry customer is by politely calming him down. After that, I will ask him what the problem is and find a solution as fast as possible. If it is a situation that I cannot solve, I will refer him/ her to the appropriate stakeholders.
12. Have You Ever Solved A Conflict Between Two Colleagues? If Yes, How?
Your leadership skills are being tried here. Therefore, ensure that you answer the question correctly.
Tip #1: Talk about a personal experience
Tip #2: Highlight the solution that amplifies your leadership skills
At one point, two of my colleagues could not agree on the order of shifts that they should take. I sat them down and asked them about their schedules and situations at home, and we later came up with a plan that worked for both of them.
13. How Do You Motivate Employees?
The interviewer is still testing your leadership skills. This is important since storekeepers are also charged with supervising staff.
Tip #1: Go straight to the point
Tip #2: Mention something that is effective and employees appreciate
I always ensure that the employees know that they are doing an excellent job by commending them. I also allow honest criticism and complaints in the workplace and ensure that they are looked at. I encourage autonomy, allowing them to be in charge of their own lives without any unnecessary intrusion, which makes them give their all to the job. Lastly, I always ensure that there is a healthy working environment for all.
14. How Do You Stay Fit To Attend To Physical Activities In The Workplace?
The interviewer wants to know some of the things that you do to keep you in the appropriate state for a job of this nature.
Tip #1: Mention an exercise
Tip #2: You don’t have to provide too many details
I usually go to the gym after work. I jog in the morning and meditate at least once a day to keep in the right physical and mental condition.
15. Is There A Time When Your Patience Was Tested? How Did You React?
The interviewer is testing your anger management skills. This is important since you will be dealing with lots of annoying clients.
Tip #1: Narrate a personal experience
Tip #2: Explain how you handled the situation
At one point, a client came hurling insults and making all types of threats. When I intervened, he threw a punch, which I ducked. I was pushed to the edge, but I managed to call the security guard who de-escalated the situation, and no one was hurt or property destroyed in the process.
16. What Are Some Of The Software That You Are Familiar With?
It would be best if you understood that modern-day bookkeeping does not need tons of papers. The interviewer, therefore, wants to know how conversant you are with book keeping technologies.
Tip #1: make sure that you mention software that is related to storekeeping.
Tip #2: Be honest. If you are not familiar with the programs, tell your interviewer that you are willing to learn.
Having worked with different software, I can confirm that I have plenty of experience with Microsoft Excel, Quickbooks, Peachtree, and Quick books.
17. What Did You Do To Increase Revenues, Reduce Cost, Or Save Time At Your Previous Working Stations?
The interviewer wants to know what you will do to the business to gather more revenue and simplify operations.
Tip #1: Sell yourself. Talk positively about your experience.
Tip #2: Keep it factual; not made up
I made sure that I reviewed every vendor invoice for accuracy before making an entry. I also checked whether we were paying taxes for tax-exempt items, and after discovering some, I made sure that the business never incurred such expenses again.
18. How Well Can You Work Under Pressure?
This is an important question since the employers have to know if you can handle pressure.
Tip #1: Employers need employees that can handle a given amount of pressure. Your answer should be affirmative.
Tip #2: You do not have to lie.
I can work well under pressure, a trait that I learned from my previous job. I enjoy challenges, mostly because I have been working in environments that are too demanding.
19. Was There A Time You Feel Like You Succeeded In Your Job?
This is a personal question. The interviewer is trying to see if your efforts have reaped some fruits along the way.
Tip #1: Talk about an experience dear to your heart
Tip #2: Personal success is relative. Tell your story
I managed to lower my company’s expenses by over $1500 and won the best employee of the year. I got a fully paid trip to Bali and had the best time of my life.
20. What Are Your Career Goals?
The employer wants to know your objectives and how you plan on achieving them.
Tip #1: Have realistic goals
Tip #2: Your goals should align with your career
I’d like to appear on top of my department and be a reliable member of the workforce. I also want to develop the right skills to help me work on any project that may be available.
You should prepare adequately if you have an interview. In case you would like to land a job as a storekeeper, these top 20 storekeeper interview questions and answers that we have discussed touch on some of the frequently assessed areas. I wish all the best.