Special Investigation Unit Investigator is a job position in which you are responsible for detecting and also addressing all insurance frauds and other suspicious activities. For example, if you are in an insurance company, you can investigate claims to make sure there is no fraud. If you appear in a Special Investigation Unit Investigator Job Interview, you will be asked certain questions. You must be able to answer those questions in the best possible manner, and hence the following tips along with the sample answers can help you get through the interview successfully.
1. Why Are You Interested In Being a Special Investigation Unit Investigator?
Tip 1: Tell him about your natural inclination towards this role.
Tip 2: Relate a personal story with your answer.
Answer: I have always felt that I am too much interested in minute details, and since childhood, it was easier for me to find out the hidden clues in games and keep little details in my attention span. When I grew up, I realized that this major department of Special Investigation Unit Investigator could be the space where I can polish my skills and be better in this role. Due to my skills, I have found myself to be good enough in this role, and just as in my previous job, I can do well in this one as well. For me, this career has been very exciting and rewarding.
2. What Are The Roles Of a Special Investigation Unit Investigator?
Tip 1: Define the roles you have been playing in your previous position.
Tip 2: Specifically mention those that you excel in.
Answer: A Special Investigation Unit Investigator is responsible for seeking and collecting evidence for any wrongdoings, such as theft and fraud. They are responsible for checking the records, interviewing subjects, conducting surveillance, researching relevant topics, and also monitoring an organization to look for signs of trouble. A Special Investigation Unit Investigator investigates insurance fraud. Many organizations can also employ people who investigate insurance fraud.
3. What Are The Qualities That a Special Investigation Unit Investigator Should Possess To Be Effective?
Tip 1: Try mentioning the qualities that you possess.
Tip 2: Show these qualities to be effective for the organization you are interviewing for.
Answer: Being a Special Investigation Unit Investigator, one must have the following skills:
– surveillance skills
– research skills
– interviewing skills
– critical thinking skills
Being in this role, one must also be able to have a few skills in his personality. These include having control over one’s emotions, communication skills, honesty and ethics, knowledge about the law, and problem-solving skills.
4. What Major Challenges Did You Face During Your Last Role? How Did You Handle them?
Tip 1: Mention briefly the challenges you had in your role.
Tip 2: Be short and mention the challenges that help you grow.
Answer: The major challenge that I faced in this previous role was the prioritization of resources. I was always assigned a lot of responsibilities and had to manage things accordingly. There were a lot of things going on, and I had to choose which resources must be assigned where. But this helped me build up my skills and made me capable of working on strict deadlines.
5. Describe Your Daily Routine as a Special Investigation Unit Investigator?
Tip 1: Describe how you processed your daily tasks.
Tip 2: Explain your problem-solving skills.
Answer: My daily routine involved a few special things that I had to do every day. These included the following few things:
– I ensured compliance with the requirements of regulations, including the Bank Secrecy Act, OFAC, Anti-Money Laundering, The U.S Patriot Act, and privacy act.
– I had to play a key role in the execution of many projects to implement the new anti-money laundering regulatory requirements and all the internal policies.
– Conduced financial forensic investigations for anti Money Laundering cases that involved complex patterns for transactions.
6. Describe Briefly Your Special Investigation Unit Investigator Experience?
Tip 1: Talk about your experience in a brief way.
Tip 2: Mention the good experiences you had.
Answer: Being a Special Investigation Unit Investigator, I faced many such scenarios where my skills got challenged, and I had to use all of my investigation abilities to get to the root cause of a potential case of fraud. But all of this helped me in improving my skills. I was able to see things more clearly and find the issues and errors that were hidden from most people in my company.
7. What Kind Of Strategies And Mindset Is Required For This Role? Explain With Example
Tip 1: Explain the strategies you think are ideal to proceed in this job role.
Tip 2: Mention the mindset with which you solved the most complex of the cases in your previous role.
Answer: I believe that a Special Investigation Unit Investigator must be present-minded and possess problem-solving techniques. Being a Special Investigation Unit Investigator, one has to address and detect insurance fraud and most other suspicious activities. Being in SIU, one must be able to focus on the screening potential of employees and of other outside actors before they take part in your organization, or you must have the investigative responsibilities linked to the employee or the management boards. The specific mindset must be to investigate claims to make sure there is no fraud.
8. What Is The Biggest Challenge That You Foresee In This Job?
Tip 1: Challenges that you felt in this job role.
Tip 2: Mention that challenges can help you grow in this position.
Answer: With the growing set of threats that keep creeping in the private investigation, every individual must stay knowledgeable about the profession and the challenges they face to improve themselves and their industry. The private investigators prefer being called a profession instead of an industry, and others believe that investigation is in both the profession and industry.
9. How Do You Stay Motivated At Work?
Tip 1: Mention what helped you stay motivated in your role.
Tip 2: Show your skillsets in keeping things going strong.
Answer: One must be able to have his motivation source in whatever role he plays. For me, being a Special Investigation Unit Investigator, I had to stay motivated to do my best. The things that helped me do so were the factors and challenges that required me to use my extra skills such as attention to detail, being knowledgeable about the underlying causes of issues and errors, and the pressure of reaching the root cause in a defined time.
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10. Describe a Time You Failed In This Role And The Lesson You Learned
Tip 1: Briefly mention your time of failure.
Tip 2: Also mention that you are improving through the times you failed.
Answer: I believe that our failures help us grow, and we are always at our best if we keep on learning from the failures we endure. Once I had to check if there was a fraud case that happened in the company management. I thought I had reached the root cause of the issue, but I was wrong. There was still a lot going wrong beneath the company layers. This was the time I failed at my job, but after that, I never let anything pass my eye and didn’t get noticed. I always kept a check on things even when everyone was sure that things were going fine.
11. How Do You React When The Results Of a Case Are Discouraging?
Tip 1: The interviewer wants to know about your skills in handling mishaps.
Tip 2: Show that you have coping skills.
Answer:
It’s normal to find setbacks and disappointments in our life. How we react to such situations is what makes us different from the rest. In situations where things don’t turn the way I expected are times when I used my skills of problem-solving and handling issues. I used to think of things more differently and tried getting out solutions from a different perspective. I derived things out and tried finding the positive aspects of setbacks.
12. How Would You Deal With A Customer With Difficult Behavior?
Tip 1: Mention the times you handled difficult customers.
Tip 2: Highlight the tips you used to deal with them.
Answer: Most of the time, we have to deal with customers who do not understand and must be dealt with care. A methodology that I have used till now is the triple-A, that is:
– Acknowledge- that is what the person might be feeling
– Apologize- for the way the customer is feeling
– Admit- this is for admitting that there was an issue that I am working on to get solved
If it is a customer that you are investigating, I would also add another A that is Asking for the customer’s contact information so that I may update them for any progression in the issue.
13. What Systems Did You Develop To Eliminate Or Reduce Errors In The Work You Do?
Tip 1: Answer the methods you have developed.
Tip 2: Try mentioning the ones you believe will work in any surrounding.
Answer: I believe that there are many situations where things don’t get in control, and one has to deal with certain techniques that will derive the best results. To get rid of the errors and issues, I work hard on the homework I have. I gather all the evidence and resources I may contact. One can fall into the trap of having errors in many ways, but I cannot let any confusion or pitfalls stay in the system by being attentive to detail.
14. Are You Good At Being In a Team?
Tip 1: The interviewer wants to know if you can work in a team environment.
Tip 2: Make sure you answer this one using your working skills.
Answer: Yes, I have always worked in proper teams. Some were big, and some were small, but working in a team helps me keep myself stable and allows me to focus on things that are solely assigned to me. I can carry on teams very well and sometimes supervise them as well.
15. What Are Your Experiences In This Field?
Tip 1: The interviewer wants to see if you are capable enough to keep up with the new surroundings.
Tip 2: Mention the abilities that can help you can deliver in this role.
Answer: I have worked in a few organizations that have led me to sharpen my skills and keep up with this position’s needs. I believe that my experience has led me to work tirelessly and never let any challenge make me lose.
16. Did You Ever Give A Suggestion That Got Implemented In Your Previous Role?
Tip 1: The interviewer wants to see if you are capable enough to lead and show your creativity.
Tip 2: Mention the times when you gave important suggestions.
Answer: I am someone who believes in bringing the right level of creativity into the roles and objectives we are working in. This helps in improving the roles we are playing, and hence we are allowed to serve the department better. Once I suggested that the people who are being investigated must be trusted and must be made to feel that they are not the suspects. This way, they will feel a moral quandary and will most probably reveal the truths they are hiding. This suggestion was appreciated and was implemented in my previous organization.
17. How Did You Solve A Conflict With Your Boss?
Tip 1: The interviewer wants to know if you are able to handle conflicts or not.
Tip 2: Mention your skills in handling conflicts.
Answer: I have worked in organizations and realize that nothing goes well in conflicts. I have been in situations where my bosses demanded too much from the employees but I have always given my best services and have tried to not carry things in my job role.
18. What Do You Expect During An SIU Investigation?
Tip 1: The interviewer wants to know your experience in this role.
Tip 2: Mention what you expect during such investigations in the future.
Answer: Once the claim is in our hands, I expect the investigation process to become even more thorough. I interview in the oath in front of the court reporter, and then I meet the medical investigators, go through extensive background checks, and get all the steps recorded. The SIU investigation process is very extensive and follows each lead as long as they get to the bottom of the case.
19. What Is An Off Duty Officer?
Tip 1: The interviewer wants to know about your knowledge of the terms used in SIU.
Tip 2: Show him that you are well aware of these concepts.
Answer: The SIU is responsible for investigating incidents that happen when officials are on duty. However, they can also investigate incidents being off duty if:
– Engaged in investigations, detention, pursuit, or an arrest of a person who exercised the powers of a police officer.
– The incident involved property or equipment issued to officials in relation to his duties.
20. Is There a Limitation In Time To When Incidents May Be Reported To SIU?
Tip 1: The interviewer wants to know about your knowledge of the terms used in SIU.
Tip 2: Show him that you are well aware of these concepts.
Answer: There is no limitation on time. Incidents may be reported to SIU days, weeks, months, and even years after they occur. The SIU undertakes certain investigations of historical complaints in the police departments. The later an incident is reported, the harder it gets to uncover the witness and physical evidence relevant to the complaint.
Conclusion
These were a few questions that you must definitely prepare for before going to appear in an interview for the Special Investigation Unit Investigator position.
