Top 25 Mortgage Underwriter Interview Questions and Answers in 2024

Editorial Team

Mortgage Underwriter Interview Questions and Answers

In this article, we will be sharing some of the questions with answers that you might be asked in your interview as a Mortgage Underwriter. If you already received your interview call, you have a good time to prepare for the interview using your knowledge and skillset.  Despite being in the field already, it is always good to prepare yourself for an interview for your next career move.  Remember, career growth for every individual is important and a candidate should be well prepared for the interviews.  You are lucky that you have the opportunity to prove your worth. Let’s see what the Top 25 Mortgage Underwriter Interview Questions and Answers are helpful.

1. Why Is Your Preference In Becoming A Mortgage Underwriter?

I would always make sure that I am spending my time and money in keeping myself and my family secure while organizing the affairs of my life and becoming financially independent. Buying a home is an exciting, big step while the next step is the mortgage underwriting process. This prescribed application process begins as you agree to the loan estimate and indicates your will. The underwriter reviews all of the supporting documentation to make sure you meet all of the appropriate lending standards to qualify for the mortgage. 

The pandemic economy has left lenders scrambling and nervous, and the underwriting process has gotten a bit more complicated. Rules and standards are continually changing because lenders are worried borrowers will default on their loans. JPMorgan Chase, for instance, changed its mortgage underwriting standards. As of early April, the lender requires a FICO credit score of 700 and a 20% down payment for new applicants. 

2. How Come You Stay Motivated Being A Mortgage Underwriter?

I always start my day by securing the most difficult tasks. The feeling of relief that comes when you tick off a difficult task from the list is one of the biggest motivations. Once I know that the weight is off my shoulder now and I can have an easier day ahead by doing other important and miscellaneous tasks. I also had a great team who would share the burden of responsibilities with each other. Bi-weekly, we would all go out for a coffee or lunch together and enjoy ourselves doing team-building activities.

3. Why Are You Interested In This Role?

With the skills and qualities, I have developed in my junior role, I believe that I am a great fit to become a Mortgage Underwriter now. I have great attention to detail and enjoy completing tasks that directly affect a customer’s mood. I have developed great communication skills that are needed in a managerial role in bank loans and mortgage activity.

4. How You Would Behave While Having A Dissatisfied Client At The Workplace?

I always believe that criticism brings improvement. My suggestion to all my team members is to take such comments to heart but never show off panic. I always remain calm during this situation and listen to the complaint carefully first before passing any judgment. I remember that one of the TV celebrity clients complained that she is not getting good attention. There onwards, I tried to show that she is being taken care of by offering a cup of tea and being secured on every move she made by attaching a security person in civvies with her. On the back end, my other security colleagues remained more conscious in supporting me in making the more frequent exchange of security notes.

5. Please Describe Your Typical Day At Work?

There are always projects to work on or prepare for, so first thing in the morning I plough through emails and management updates if any. Next thing is to answer pressing correspondence and then prioritize the day.

As a member of a team, I might have meetings to attend depending on management needs. We always have regular updates on the procedures and rules, we discuss new updates and see this will make us efficient together with tips and tricks we can implement. While meeting deadlines, I need to work extra hours and the work finds me ready for that. The skills on legal and financial matters continuous reading for which I have subscribed two professional magazines and that is my bedtime reading.

6. How Do You Find Yourself Fit For This Role?

I do multitasking with high speed! Previously, I used this strength at an insurance company. I always made sure my document scrutiny arrangements are fully organized and I don’t have to spend a lot of time on nitty-gritty items. I only make sure to focus on my job without being distracted so I decide efficiently. In some of the areas, I have belief in teamwork and delegation of responsibilities but I keep cross-checking the facts so that legal requirements stand completed. I used to time my tasks so that I not only complete tasks on time but I am available for my team members too who might need help in their assignments.

7. What Is Your Favourite Task?

I love to deal with mortgage underwriting to make sure both the financial institution and the applicant meet the loan’s standards. In other words, the underwriter approves or denies the application — and can sometimes offer an in-between verdict of approval with conditions.

I have an interest in looking at applicants’ financial information, such as employment history, assets and liabilities, and credit history. We need to ensure that there exists a sufficient debt-to-income ratio, credit score, and assets.  

8. Who Is A Mortgage Underwriter, What Does He Do?

A mortgage underwriter approves or rejects your loan application. An Underwriter looks for details in a loan application for the loan approval process. In considering your application, they look at a variety of factors, including your credit history, income, and any outstanding debts.

9. Is Being A Mortgage Underwriter A Good Choice?

Yes, being a mortgage underwriting is a good choice. Because this role is within the finance and banking industries, there is much opportunity for high-income and rising growth, making it a good career choice for people motivated by income and career growth. They are a kind of loan officer that focuses on assessing requests for mortgages. Like other loan officers, mortgage underwriters also need to collect and evaluate several pieces of information from applicants, including their soundness.

10. Do You Expect A Good Future If A Young Man Chooses This Line As A Profession?

The requirement for mortgage underwriters is predictable to increase by around eight percent over the next ten years, meaning thereby a steadily growing demand for the position.

Another good reason for this being a good career option is that mortgage underwriting classically has no degree requirement. A person can pursue this career as long as he or she has a high school diploma. Though the good earners in the field usually have a bachelor’s degree in accounting or finance. All will depend on the individual’s performance and vigilance in his job.

11. How Have You Prepared Yourself For Being Mortgage Underwriter?

Underwriting is a multifaceted mix of task and procedure orientation. Loan procedures have to be followed as per company and government rules and regulations while the role also is key to getting deals completed for the organization together with keeping the client motivated to remain involved. My attention to details of company policy and the complex calculations is important. My way of handling a client and the walk-ins will also add value so we keep getting more and more business.

12. How Do You Stay Motivated And Positive During Challenging Tasks?

The biggest challenge people face today is to stay optimistic and motivated. As I investigate any mortgage application, I see the client failed to mention something important or maybe the client does not carry the necessary weight. Such incidents teach us that something failed to work. Refusing an application is the simplest way for someone but how we can make it a success is a real achievement. Let’s put ourselves in the shoes of the applicant and try to find out a way to a win-win situation.

13. How Your Earlier Employer Might Describe You?

I had been an avid team and I always urge my teammates to maintain harmony and congruence. This helps in developing personal skills and achieving team objectives at the same time.  Good team members always bring value to the employer. My previous employers would rate me above average worker who is always willing to put extra effort and time when the situation demanded such.

14. What Is Your Biggest Strength As A Mortgage Underwriter?

My ability to follow loaning procedures and attention to documentation details is my greatest strength as a Mortgage Underwriter. I had been very diligent about learning each of the company policies. I also had the opportunity to qualify criminal justice course to know about my rights as a Mortgage Underwriter. This helped me to ensure that I have been performing my duties within the company rules and confines of the law at all times. I often review Employee Book to refresh myself about my possible reaction in certain situations. With all such updated knowledge, I feel proud when I help my colleagues and endeavor to make my work environment safe for everyone.

15. Describe A Time You Had To Work With Others To Solve A Legal Problem

Our team was assigned to evaluate a loan application. The applicant was from a nearby famous industrial unit but was not ready to complete a part of assurance documentation while pursuing his application pretty aggressively. Our team could feel that the applicant is serious about obtaining a loan but was reluctant to provide a matching value asset. We sat down with the applicant and pursued him to have his spouse’s assets attached as security for which he took a few days to discuss within his family. The family cooperated through the discussion from the client-side remained aggressive. We were satisfied as long as we could mitigate our risk and the client could get the money he needed.

16. Can You Compare Automated Underwriting Vs. Manual Underwriting?

Automated underwriting is a normal way that lenders deploy for mortgage approvals. This process routinely approves people meeting the lender’s preferred credit profile, as determined by a computer algorithm. People having high credit scores with responsible history of using credit will benefit the most from automated underwriting, while those who fall under the threshold will either be rejected or given a closer look through manual underwriting. Manual underwriting comes in when a human reviews the financial information provided in the application. It’s more time-consuming and requires providing more documentation.

17. How Long Does The Mortgage Underwriting Process Take?

Normally it should close within 30 to 45 days from the time of contract. Closing time should be one of the criteria for evaluating a lender. Many lenders have taken steps to control the amount of business that they want and can take in. Those who have not, however, may have a slower underwriting process. Avoid incurring any new debt during the underwriting process, whether through a credit card, a new auto loan, or anything else. In other words, new credit can both delay and derail the underwriting process.

18. How Do You Prefer A Good Work Environment?

I believe that for an employee at any financial institution, it’s a good working environment when you are respected. An appreciation from your team lead is always inspiring and knowing that my time and effort is appreciated at this place. If teams are encouraged together, the tasks become easier to achieve. No doubt, it’s better to work as a team rather than working as an individual. I still remember that I had a great manager in my early who was always reminding us that work and personal life balance is an improvement.

19. What Can You Do To Make The Process Easier And Faster?

 Things that slow down the process are either a lack of promptness from the buyer or a lack of communication from the lender on what’s needed. 

20. What An Applicant Should Provide For Loan Processing?

The applicant needs to gather the necessary paperwork. Start by gathering tax forms, bank statements and pay stubs during the house hunt for a truthfully expedited process. Respond promptly when your loan officer requests additional information for the underwriter. 

21. What Approach Is Better If The Lender Has Automated Systems?

Confirm what systems your lenders plan to use to process your application. You can ask your lender if it has some online structure to automatically verify your assets and employment. If someone is technically expert, it’s easy to log on to the lender’s portal. With authorization, we can order reports that oftentimes take the place of income documentation.

22. What Would You Recommend For The Applicant To Remain In A Win-Win Situation?

Most important is to complete providing necessary documentation. Keep your regular interaction with your loan in charge. Keep an open line of communication with your loan officer about employment, especially in the current economic environment. Lenders now check your job to see if it’s considered an essential service. If it’s not, they may do more frequent checks throughout underwriting to make sure you haven’t been furloughed or laid off.

23. For The Home Buyers, Does The Applicant Need To Proceed Differently?

Being a home buyer, you need to report a status change to your employment. But it is easier if people are transparent and upfront if they have any relevant information; plus, they feel more control of the process. Even if you’re not an essential employee but have been working from home successfully or know your company is operating normally, tell your lender, so you both know there’s a strong chance of your loan getting approved.

24. Give Us A Tip About The Bottom Line

The mortgage underwriting process gives you final approval for your home loan to close and finally move into the home of your dreams. Your chances of success for this process largely depend on you, the borrower. You can further the underwriting with quick responses to any of the lender’s questions. Take an active start by gathering your financial documents in advance, paying close attention to your credit report, and working on any negative credit intentions to improve your chances of approval. 

25. Anything You Want To Highlight Coz Of This Pandemic? 

As a result of the current pandemic, underwriting strategies have tightened and might continue to change. Since it is all unknown to be specific when, and if, the economy will go back to normal, don’t let that stop you from taking steps to buy a new home. 


The above-mentioned questions might help ace your interview! Remember, a Mortgage Underwriter needs to have good interpersonal skills! Overall, it is a demanding job that needs the presence of mind to work on details. If you are passionate about the organization, prioritizing the workload, and multitasking, this position is for you!  Don’t forget to wear a nice dress to your interview and carry it with a smile! Good luck